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Frequently Asked Questions

Products Information
Order Placement Inquires
Shipping Information
Order Status

General Product Information

Q: Concerning the products on your list, are they branded?

A: Only generic medications are included in the product list.

Q: What makes generic drugs so affordable?

A: Branded medication producers allocate a lot of money into research, improvement, and promotion. There is also the considerable cost which is needed to acquire an FDA approval. Generic drug manufacturers are in no way affected by these factors, so they can produce no-frills, cheap medicine which has basically the same effects.

Q: Are there differences in the effectiveness between generic and branded medications? What is meant by the word 'generic' in the first place?

A: Essentially, the observable distinctions between generic and branded drugs are in their names, pill shapes, and in their selling price. Generics usually carry the name of the active element in the drug, while brand names are used by particular manufacturers. Since possession of a patent for chemical catalysts are prohibited, some drug producers settle with generics rather than on a brand name. Generics and branded drugs have identical compositions and similar effects, although the former is usually more affordable.

Q: Why should the shape and printed names on the pills have to differ between branded and generic drugs?

A: Since producers cannot secure patents for chemical catalysts, there must be another way to protect their particular drug from being copied by others, hence the difference in names and pill appearance, which may be patented and treated as the manufacturer's intellectual property. Generic drugs look different because they have to respect the copyright.

Q: What are the main distinctions involved in soft and regular Viagra, and Levitra?

A: Refer to the following table:

Medication Dosage Waiting period prior to efficacy Intake directions Fatty food/alcohol Effectiveness
Viagra 50mg, 100mg 60 minutes Swallow with water no 3-4 hours
Viagra Soft 50mg, 100mg 15 - 20 minutes Dissolve beneath the tongue yes 6 hours
Levitra 20mg 10 - 60 minutes Swallow with water yes 12 hours

Q: What are the distinctions involved in 50mg and 100mg Viagra pills?

A: The numbers refer to the dosage of the active component (Sildenafil) within every pill. A 50mg tablet has a 50mg concentrate of Sildenafil; the 100mg tablet has 100mg of the same ingredient. A 50mg pill is the dosage which usually produces the desired effect, although the recommended beginning dose is 25mg, or a half-tablet. If this initial dosage is not enough, then you may go on and take the entire 50mg tablet.

Q: What is my assurance that your drugs are of reliable quality?

A: We put a high premium on the satisfaction of our customers. If they are satisfied, chances are they will be back to place more orders. We pay close attention to the selection, testing, and documentation of our products. The drugs are produced by a state licensed Indian company, with an Indian FDA approval. Every shipment which comes from the laboratory is released under the full observation of local laws.

Order Placement Inquires

Q: How can I place my order?

A: You can order from our site by following these steps:

  • Click the button which corresponds to the product you wish to obtain
  • Specify the amount you wish to obtain
  • Click the button marked 'checkout'
  • Fulfill the provided order form
  • Put a check on all the necessary fields, and click on the 'submit' button
  • Once the order is placed, you will immediately be notified onscreen; a concurrence will also be sent to the email address you provided. If you do not receive the notification after ten minutes of placement, contact us and we will renew it. The same notification may also be downloaded from your account

Q: Are there any discount options?

A: Customers who wish to repeat an order are supplied with a 'coupon word,' which is entered into the necessary field; the customer is automatically given a five percent discount on the repeat purchase. Placed orders are deemed final and irreversible; in case you have placed an order wherein the coupon field is left empty, the purchase is considered as having no corresponding discount.

Q: How about the payment options?

A: We currently have these payment options:
Payment through credit cards: Visa, Master Card, American Express

Q: How can I opt for bank wire transfer, and when will the placement be sent with this option?

A: You can send funds by wire through the following steps:

  • Select your desired product
  • In the 'checkout' page, place a check on the wire imbursement box, then fulfill the placement form and click on the 'submit transaction' button.
  • Once you have sufficiently fulfilled the requirements, you will receive an onscreen confirmation, which includes the address where the transfer will be forwarded. An identical notification will also be sent to your email address.
  • Make the transfer to the indicated address on the message, within 48 hours of order placement.
  • The product will be shipped after up to five days of payment acceptance. Take note that this assumes that you have transferred the full required amount.

Q: Is sending sensitive credit card data to your site safe?

A: We prioritize the safety of our customers and make sure that the information submitted to us will stay secure. When placing an order with us, the customer is guided to the secure order page. You'll know that the page is secure with the presence of a lock icon beneath the browser window, indicating that any data you supply on this page is thoroughly encrypted before being forwarded to the card processing company. Also take note that a secure page has an IP address which starts as 'https:' and not 'http:'

Q: When will the charge take effect?

A: Once you fulfill the provided form at the checkout page and click on the 'submit' button, the data is sent to our processing area; it is then checked before being charged on your credit card. After authorization of the imbursement, the order is considered as granted and processed.

Q: Do orders require a preliminary prescription?


Shipping Information

Q: Where do the drugs come from?

A: The medicine is produced, processed, and is sent from India.

Q: Does the shipment reach my particular locale?

A: Except for some Asian countries, your orders can practically be shipped to any country you wish.

Q: Will the shipment be forwarded on the same day of my purchase?

A: We carry products which are ready for instant delivery; we pack and ship the purchase as soon as we have verified the delivery information, a process which usually takes a day or two.

Q: How will the shipment look like? Do I have to sign for it?

A: The package will be placed in an inconspicuous envelope, which will be forwarded to your mailbox. There is no need to sign for the shipment if it comes via ordinary mail.

Q: How about the delivery options?

A: We will ship the package in either of two ways: through a courier service, where the order may be tracked with a special code which is provided for you on your account, after the purchase is sent out. We can also deliver by standard international mail. However, we offer no tracking service for this option.

Q: And the shipping costs? When may I expect the package to arrive?

A: The delivery costs will depend on the forwarding option you go with, and the destination.

Delivery Option Cost Delivery Date Tracking Option
Courier Service US $50 After 5-7 days Provided
Standard International Airmail US $10 After 10-21 days Not Applicable

* Take note that the package will not be sent if you provide a PO Box as forwarding address, or if you provide a wrong phone number.

Q: How about instances of damaged or incomplete delivery?

A: You should get in touch with our support department and inform us of this incident. In such cases we may resend the order or reimburse the payment altogether. See our detailed policy concerning this matter.

Take note that if your order is for 90 or more tablets, the package will be forwarded in several installments: the initial parcel will contain 34 tablets (including the four gift tablets); this is followed by the remaining balance, which is delivered after a week.

Q: Will it personally cost me if you resend the package?

A: Reshipment is absolutely free, at no additional expense.

Q: Is there a possibility of customs delay?

A: If this occurs, you'll usually be notified, and they will request your permission to inspect the package; eventually you'll receive it. We will do our best to assist you if you have further difficulties concerning this issue.

Checking in on the Order

Q: Are there ways of checking in on the order?

A: For this purpose please contact us at Check Order.

Q: What can I do if I need to make changes on the shipping information while the package is not yet forwarded?

A: For this purpose please contact us at Change Order.

Q: What should I do if want to cancel the order?

A: Refer to our Refund and Return Policy for more information.

Are you interested in becoming our product dealer and provide new merchandise?

We are very eager to do business with you. Kindly forward your proposal to our email address. Please take note that we will only entertain product proposals which fulfill quality requirements, and supported with official quality certificates.


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